Cloud Gateway Max
Supplying Cheltenham, Cotswolds, and Gloucestershire businesses with dependable technology and continuous technical support.
Cloud Gateway Max - No Storage is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Premier Technology Delivery Information
At Premier, we are committed to ensuring that your orders are delivered efficiently and securely, whether you’re located nearby or further afield. We offer straightforward delivery options designed to meet your business needs, providing timely and reliable service.
Delivery Options
1. Delivery Service
When you choose delivery, Premier will determine the most appropriate method to ensure your order reaches you efficiently and securely. Regardless of your location, our delivery methods are designed to get your items to you within 1 to 3 business days.
• Local Deliveries (within our immediate area): We offer personal delivery by a member of our Premier team. This service allows us to handle your items with care and provides you with direct contact should you have any questions or need assistance upon receipt of your order.
• Further Afield: For deliveries to locations further from our office, we partner with trusted private courier services. This ensures your order is delivered swiftly and securely, no matter the distance. Our courier partners are known for their reliability and professionalism, providing full tracking so you can monitor your delivery from dispatch to arrival.
Regardless of the delivery method, all deliveries are expected to be completed within 1 to 3 business days from the dispatch date.
2. Collection Service
If you prefer, you can choose to collect your order directly from our office. This option allows you to:
• Flexible Pickup Times: Schedule a pickup time that suits your schedule. We will notify you when your order is ready for collection.
• Direct Support: When collecting your order, our team is available to answer any questions and provide additional support.
Please note that choosing collection does not offer any savings on delivery costs, as it is simply an alternative to having your order delivered.
Delivery Timelines
• Standard Delivery: Orders are typically processed and dispatched within 1 business day. Regardless of the method, all deliveries are expected to be completed within 1 to 3 business days.
• Collection: Orders for collection are usually ready within 3 business days. We will contact you once your order is available for pickup.
Delivery Assurance and Standards
We adhere to the highest industry standards to ensure your orders are delivered efficiently and securely:
• Careful Packaging: All items are carefully packaged to prevent damage during transit. We use high-quality, sustainable materials tailored to the specific needs of your order.
• Communication: You will receive regular updates about your order status, including confirmation of dispatch and tracking details if applicable.
• Customer Support: Our support team is on hand to address any delivery-related concerns promptly. We work closely with our delivery partners to resolve any issues and ensure your complete satisfaction.
FAQs About Delivery
Q: Can I choose my delivery method?
A: No, the delivery method is selected by Premier based on the best option for your order and location. This approach ensures the most efficient and secure delivery possible.
Q: What happens if I’m not available to receive my delivery?
A: If you’re not available, our delivery partner will leave a note with instructions for re-delivery or collection from a local depot. For personal deliveries, we will contact you directly to arrange an alternative time.
Q: How will I know when my order is ready for collection?
A: We will notify you via email or phone when your order is ready for pickup. Please bring your order confirmation when collecting your items.
Q: What should I do if there’s an issue with my delivery?
A: Contact our customer service team as soon as possible. We’ll work quickly to resolve any issues and ensure your satisfaction.
Contact Us
If you have any further questions or special requests regarding delivery, please contact our customer service team. We’re here to ensure your order is delivered to your satisfaction.
Request a detailed rental quote
Description
Description
Includes full UniFi application suite for device management
Manages 30+ UniFi devices and 300+ clients
1.5 Gbps routing with IDS/IPS
Multi-WAN load balancing
512 GB NVMe SSD storage for NVR
0.96" LCM status display
USB-C powered (adapter included)
Mechanical Specifications:
- Dimensions: 141.8 x 127.6 x 30 mm (5.6 x 5 x 1.2 inches)
- Weight: 519 g (1.1 lb)
- Enclosure Material: Polycarbonate for a lightweight and durable build
Hardware Features:
- Processor: Quad-core ARM® Cortex®-A53 at 1.5 GHz for reliable performance
- System Memory: 3 GB DDR4 for efficient multitasking
- On-board Storage: 512 GB NVMe SSD for fast data access
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Networking Interface:
- LAN: 4 x 1/2.5 GbE RJ45 ports for high-speed wired connections
- WAN: 1 x 1/2.5 GbE RJ45 port for internet connectivity
- IDS/IPS Throughput: 1.5 Gbps (measured with iPerf3 on a DHCP network; performance may vary with PPPoE)
- Power Method: USB type C (5V DC/5A)
- Supported Voltage Range: 100–240V AC
- Max Power Consumption: 16.1W for energy-efficient operation
- LCM Display: 0.96" status display for network monitoring
- Button: Factory reset for easy reconfiguration
Environmental Specifications:
- Ambient Operating Temperature: -10°C to 40°C (14°F to 104°F) for a range of environments
- Ambient Operating Humidity: 5% to 95% non-condensing for reliable performance in humid conditions
- Certifications: CE, FCC, IC compliant for global use
Gateway Features:
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Performance:
- Redundant WAN with failover and load balancing for uninterrupted internet access
- WiFi QoS with UniFi APs for optimized wireless performance
- Application, domain, and country-based QoS for intelligent traffic management
- Application and device type identification for enhanced traffic control
- Internet quality and outage reporting for real-time network status
- LTE Backup for additional internet failover options
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Security:
- Application-aware firewall rules for deep packet inspection and enhanced security
- Signature-based IPS/IDS threat detection for protection against cyber threats
- Content, country, domain, and ad filtering for customized traffic management
- Full stateful firewall for dynamic traffic control
- VLAN/subnet-based traffic segmentation for organized network structure
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Advanced Networking:
- License-free SD-WAN for cost-effective wide-area networking
- WireGuard, L2TP, and OpenVPN server for secure remote access
- OpenVPN client support for flexible VPN configurations
- Site-to-site VPN (OpenVPN, IPsec) for connecting multiple locations
- One-click Teleport and Identity VPN for secure, user-friendly remote access
- Policy-based WAN and VPN routing for optimized network management
- DHCP relay and customizable DHCP server for flexible network setup
- IGMP proxy and IPv6 ISP support for modern network standards
LED Indicators:
- Ethernet Ports: Green for link/activity
Application Requirements:
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Mobile App:
- UniFi iOS™ and Android™: Version 10.17.2 and later
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.