Cloud-Based VoIP Solutions for Businesses of All Sizes

The auto-attendant feature acts as your virtual receptionist, ensuring that incoming calls are directed to the appropriate department or individual without the need for human intervention. This feature enhances customer experience by reducing wait times and ensuring calls are answered promptly.

• Customizable Menus: Set up a professional greeting and menu options to guide callers to the right department (e.g., “Press 1 for Sales, Press 2 for Support”).
• 24/7 Call Handling: Even outside of business hours, the auto-attendant ensures that callers are directed to voicemail or other after-hours support, ensuring no call is missed.
• Multilingual Support: For businesses that operate internationally or serve diverse customer bases, HV.Select’s auto-attendant can be configured with multilingual menus to serve callers in different languages.

Efficient call routing is crucial for businesses that handle large volumes of calls or have multiple departments. HV.Select’s call routing features allow you to control how and where calls are directed, ensuring that customers reach the right person or team as quickly as possible.

• Hunt Groups: Distribute incoming calls among a group of employees (e.g., all sales agents) to ensure that no call goes unanswered. If the first employee is unavailable, the system automatically routes the call to the next available team member.
• Sequential & Simultaneous Ringing: Calls can be routed to ring on multiple phones or devices simultaneously, or they can ring sequentially until the call is answered. This ensures that calls are always attended, even during busy periods.
• Time-Based Routing: Set up different call routes based on the time of day or day of the week. For example, during business hours, calls can be routed to specific departments, while after-hours calls are directed to voicemail or an on-call employee.

Voicemail-to-email functionality enhances the way your business handles messages. Rather than relying on employees to check their voicemail boxes manually, this feature ensures that they receive their voicemail messages directly in their email inbox.

• Instant Notifications: When a voicemail is received, the system automatically converts it to an audio file and sends it to the designated recipient’s email. This allows employees to listen to their messages on their computer, tablet, or smartphone without needing to call in to check voicemail.
• Centralised Management: Voicemail-to-email helps streamline communication by keeping all important messages in one place—your email inbox. Employees can manage, forward, and store voicemail messages just like regular emails.
• Improved Response Times: With voicemail messages easily accessible in email, employees can respond to missed calls more quickly, improving customer service and internal communication efficiency.

HV.Select also offers a variety of other call management tools designed to improve communication efficiency and enhance customer service:

• Call Recording: Record inbound and outbound calls for training, compliance, or quality assurance purposes. Call recordings are securely stored and can be accessed through the management portal.
• Call Queuing: Place callers in a queue during busy times, providing them with hold music or informational messages while they wait. This reduces customer frustration and ensures calls are answered in the order they were received.
• Call Forwarding: Easily forward calls to another number or device, such as a mobile phone, to ensure you never miss important calls, even when you’re out of the office.

HV.Select is perfect for smaller teams starting with as few as 5 users, offering enterprise-level features without a significant upfront investment:

• Cost-Effective for Small Teams: You pay only for the users you need, starting with a small number of licenses and scaling up as your business grows. This means you’re not locked into paying for more than your current requirements.
• Simple Setup: The cloud-based system eliminates the need for on-premise hardware, allowing new users to be added with just a few clicks. There’s no need for complex installations or additional equipment.
• Flexible Licensing: HV.Select operates on a flexible, “pay-as-you-grow” model, allowing you to increase or reduce the number of users as needed. This is particularly useful for businesses experiencing seasonal growth or fluctuating staffing levels.

For businesses with multiple sites, HV.Select ensures seamless communication and consistent service across all locations:

• Unified Communication Across Sites: Whether you operate from one office or several, HV.Select connects all your locations under a single, unified communication platform. This ensures that teams across different sites can communicate effortlessly as if they were in the same building.
• Virtual Private Networks (VPNs): For businesses operating in different locations, HV.Select can set up secure VPNs and dedicated Ethernet circuits to ensure high-quality, secure communication between sites. This bypasses the public internet, reducing latency and improving call quality.
• Centralised Management: Manage communication across all your sites from a single portal. This centralised approach allows IT teams to easily control users, features, and settings across multiple locations, making it easy to scale without adding complexity to your operations.

For businesses that aren’t ready to fully migrate to a cloud-based phone system, HV.Select offers SIP trunking, which allows you to integrate with your existing PBX systems:

• Gradual Transition to Cloud: SIP trunking enables you to keep your current phone infrastructure while accessing cloud-based features. You can move to a fully cloud-hosted system at your own pace, ensuring minimal disruption to daily operations.
• Flexible Deployment: The hybrid setup allows businesses to transition gradually, adding hosted seats for remote workers or new offices while retaining traditional PBX functionality for existing users. This flexibility ensures you can modernise your communication systems without having to overhaul your entire infrastructure.

As your business expands, HV.Select is equipped to support international operations:

• International Number Porting: You can retain your existing business numbers, even as you expand to new regions. This is especially useful for businesses with global operations, ensuring continuity and professionalism with international clients.
• Cost-Effective Global Communication: HV.Select includes features that make it easier to manage global communications, including international calling options and reduced costs for remote offices or global teams.

Seamless Expansion: Whether you’re adding a few new users or scaling to 100+, HV.Select grows with your business. There’s no downtime or disruption, so your communication infrastructure can keep pace with your business’s growth.

Predictable Costs: The transparent, per-user pricing ensures that your communication costs remain predictable, even as your user base expands. This makes it easy to budget for future growth without hidden fees or surprises.

Enterprise-Grade Features for All Businesses: Regardless of your size, HV.Select offers features typically found in large enterprise systems, such as advanced call routing, auto-attendant, and integrations with collaboration tools like Microsoft Teams and Cisco Webex. These features ensure that even smaller businesses can enjoy the benefits of a sophisticated communication system.

Each user is charged a fixed monthly fee that includes:

• 5,000 inclusive minutes to UK landlines and mobiles. This allowance ensures that day-to-day communication with customers and clients is covered without additional per-minute charges.
• No on-site hardware costs: Because HV.Select is a cloud-based solution, there is no need to invest in expensive, bulky PBX hardware or maintenance contracts. All communication features are hosted securely in the cloud, reducing your upfront costs and ongoing maintenance fees.

HV.Select is built to grow with your business. Whether you start with 5 users or expand to over 100, you can easily add or remove users as needed. This flexibility ensures that your business only pays for what it uses, making it ideal for growing businesses or those with fluctuating staffing needs.

Transparent Add-Ons: Need more features like call analytics or additional training? Optional add-ons are available, but all are clearly priced so you know exactly what you’re paying for upfront. There’s no guesswork or hidden fees.

By consolidating all communication costs into a single monthly fee per user, you avoid unpredictable telecom expenses. The 5,000 inclusive minutes significantly reduce variable costs, and since the system is cloud-based, there are no surprise hardware or upgrade expenses to worry about.

No Extra Call Charges (Within Limits): The included 5,000 minutes cover the bulk of your business’s outbound communication needs, reducing the likelihood of excess charges. For businesses that regularly communicate with clients on mobile phones or other landlines, this provides a reliable, predictable budget.

For businesses with more complex needs, such as multiple office locations or high-volume call centres, HV.Select offers customised pricing options that still adhere to the same transparent and predictable structure. Discounts or bespoke pricing plans can be arranged depending on the scale of your business and the specific features required.

If you’re not ready to fully move to a cloud-hosted system, HV.Select offers a hybrid model with SIP trunking. This allows you to keep your existing PBX equipment while gradually transitioning to the cloud. The pricing for SIP trunks is equally clear, with predictable monthly fees and no surprises.

HV.Select fully integrates with Microsoft Teams, providing businesses with a unified communication platform that consolidates internal and external communication. Here’s what the integration offers:

• Direct Routing: HV.Select uses Direct Routing with Microsoft Teams, allowing your business to make and receive external calls directly from Teams. This means your staff can use the familiar Teams interface to handle all their voice communications, without the need for additional tools.
• Unified Communication Experience: With HV.Select, your Teams environment becomes a central hub for all communication, including voice calls, video conferencing, messaging, and file sharing. This creates a seamless workflow, minimising the need to switch between multiple apps.
• Number Porting: Keep your existing business numbers when you integrate HV.Select with Microsoft Teams, ensuring no disruption to your current contact details.
• Collaboration in Real Time: Conduct audio and video meetings, share files, and collaborate with team members in real-time, regardless of location. The deep integration ensures smooth operation, whether you’re conducting a one-on-one call or a large video conference.

For businesses that rely on Cisco Webex for collaboration, HV.Select integrates smoothly to enhance your team’s productivity across devices.

• Cross-Device Support: With Webex, your team can make and receive calls from any device—desktop, tablet, or smartphone. Whether they’re in the office or on the move, your employees are always reachable and connected.
• Unified Messaging & Collaboration: Cisco Webex integrates voice, video, messaging, and file-sharing capabilities into a single platform, providing a cohesive workspace for teams. This reduces friction between communication channels and promotes a streamlined workflow.
• Webex for BroadWorks: HV.Select leverages Webex for BroadWorks, which merges advanced Webex collaboration features with HV.Select’s robust voice services. This allows your team to seamlessly switch between chat, voice calls, and video conferences, all within the Webex platform. The tight integration means your business can enjoy enterprise-grade features such as auto-attendant, call forwarding, and voicemail-to-email directly within Webex.

HV.Select’s integration with both Microsoft Teams and Cisco Webex ensures that your communication infrastructure can flexibly adapt to your preferred collaboration tool:

• Device Agnostic: Whether your employees prefer using PCs, Macs, tablets, or smartphones, they can access the full suite of communication tools on any device, without any additional software or hardware required.
• Seamless Transition Between Platforms: If your business uses both Microsoft Teams and Cisco Webex, HV.Select allows smooth interoperability between these platforms, ensuring calls and collaboration are not siloed.

• Boosted Productivity: By integrating with your existing tools, HV.Select eliminates the need for employees to juggle multiple apps, allowing them to focus on collaboration and task completion.
• Improved Communication: With voice, video, and messaging unified into one platform, your team can communicate more effectively, regardless of where they are working.
• Reduced Complexity: No need to manage multiple communication systems—HV.Select centralises your business’s communication, simplifying management and support.

HV.Select provides full functionality across a variety of devices, offering your employees the freedom to work from the most convenient tool available:

• Desktop & Laptop Access: Employees working from their computers can use a softphone interface, which operates through the desktop version of Cisco Webex or Microsoft Teams, providing all the features they would expect from a traditional office phone.
• Tablets: Whether it’s an iPad or Android tablet, HV.Select allows employees to manage their calls and communications easily through mobile apps, giving them flexibility without compromising functionality.
• Smartphones: Using the HV.Select mobile app, employees can access the full suite of business communication tools from their smartphones. They can make and receive calls as if they were using their office phone, all while keeping their personal phone numbers private. The app integrates with contacts and provides full access to call logs, voicemail, and conferencing features.

HV.Select ensures asmooth transition between devices. Employees can start a call on their desktop in the office and continue it seamlessly on their smartphone as they leave for a meeting, without the call dropping or any interruption to the communication flow. This feature is particularly useful for teams who are frequently on the move but need to maintain professional communications at all times.

As businesses increasingly adopt hybrid and remote working models, having a reliable communication solution is essential. HV.Select’s mobile functionality makes it easy for employees to stay productive no matter where they are working from:

• Remote Access to Full PBX Features: The mobile app gives employees access to key features such as call routing, voicemail, call forwarding, and conferencing, ensuring they have the same capabilities outside the office as they would inside.
• Unified Communication Across Devices: All communications are synchronized across devices, meaning that employees can switch between desktop, tablet, and mobile without missing a call or message. Notifications and call logs are unified, so no important communication is ever lost, regardless of the device being used.

For businesses that encourage employees to use their own devices (BYOD), HV.Select is fully compatible. Employees can securely connect to the business’s phone system from their personal devices, without compromising security or functionality:

• Personal Number Privacy: When using the HV.Select app, calls made from personal devices will show the business’s number, not the employee’s personal number, maintaining professionalism and privacy.
• Security Built-In: HV.Select uses encrypted connections to ensure that all calls and data are secure, even when employees are using personal devices. This protects your business’s communications from potential security threats.

For employees who frequently travel or are on the go, HV.Select ensures that they can still be fully productive:

• Voice, Video, and Messaging: Whether employees are making voice calls, participating in video conferences, or sending messages through Cisco Webex or Microsoft Teams, all communication channels are available on mobile devices.
• Access to Business Contacts: The mobile app integrates with your business’s contact directory, allowing employees to quickly and easily reach their colleagues, clients, or partners with a single tap.

By making all communication tools mobile-ready, HV.Select ensures that your business operations can continue even in the face of unexpected events:

• Disaster Recovery: If employees are unable to access the office, they can continue working as usual using their smartphones or tablets, ensuring no disruption to communication with clients or colleagues.
• Global Mobility: Whether an employee is working from a different city or even a different country, HV.Select ensures that they remain connected to the business’s communication network without incurring additional charges or needing special configurations.

HV.Select operates on a highly resilient, next-generation network backed by BT Wholesale. The service ensures near-constant availability, so your business can rely on uninterrupted communication:

• Redundant Infrastructure: HV.Select is hosted across multiple secure data centers, ensuring that even if one data centre experiences an issue, your communication system will continue to function. This level of redundancy minimises the risk of outages.
• Proactive Monitoring: The platform is continuously monitored to detect and resolve potential issues before they affect your service. This proactive approach significantly reduces downtime and ensures a reliable user experience.

In the event of unexpected disruptions, such as power outages or natural disasters, HV.Select has built-in business continuity features to ensure your operations remain connected:

• Automatic Failover: In the event of a local outage, HV.Select automatically redirects calls to alternative locations, such as a secondary office or mobile phones. This feature ensures that your customers and partners can still reach your team without interruption.
• Geographically Distributed Data Centers: By utilizing data centers in different geographic locations, HV.Select mitigates the risk of localised failures affecting your entire system. Even in the event of regional disruption, your communication infrastructure remains functional.

HV.Select includes comprehensive disaster recovery mechanisms, so your business can quickly recover from unexpected events without significant downtime:

• Call Rerouting: Should an emergency prevent access to your primary office location, calls can be automatically rerouted to employee mobile devices or home office phones, ensuring your business remains reachable.
• Data Backup: All critical data, including call logs and voicemail, are securely backed up to the cloud, ensuring no loss of information during a system failure or disaster. This allows for a quick restoration of services once the issue is resolved.

Security is a top priority for HV.Select, providing enterprise-level safeguards to protect your business’s communication system from cyber threats:

• Encrypted Communication: All voice and data transmissions are encrypted end-to-end, ensuring that sensitive information cannot be intercepted or accessed by unauthorized parties.
• Fraud Detection & Prevention: HV.Select includes built-in fraud detection tools to identify and block suspicious activity. This feature helps protect your business from potential telecom fraud, such as unauthorized international calling or premium-rate services.
• Secure User Access: The system uses multi-factor authentication (MFA) to ensure only authorised personnel can access the management portal and sensitive data, adding an additional layer of protection.

HV.Select is backed by a robust Service Level Agreement (SLA) that guarantees performance and availability:

• Guaranteed Uptime: The 99.99% uptime SLA ensures minimal disruptions to your business operations. If the service fails to meet this standard, your business may be eligible for compensation, providing additional peace of mind.
• Priority Support: In the event of an issue, your business will receive priority support, ensuring that any problems are resolved quickly and efficiently by HV.Select’s dedicated technical team.

HV.Select’s infrastructure and cloud-based nature ensure that your business is protected from the common issues associated with on-premise systems, such as hardware failures, outdated equipment, or local internet outages. With cloud hosting, you eliminate the risk of single points of failure:

No On-Premise Hardware Dependency: Since HV.Select operates in the cloud, there’s no need to worry about physical hardware breakdowns or maintenance issues. This makes your business’s communication system more resilient to outages or equipment failure.

HV.Select is optimised for flexibility, allowing employees to make and receive calls from any device:

• Desktops and Laptops: For those working from home or at a desk, HV.Select provides a fully functional softphone through Cisco Webex, allowing employees to handle calls, messages, and meetings directly from their computer. This eliminates the need for traditional desk phones and enables a unified communication experience across the team.
• Tablets: Employees who prefer tablets can use Cisco Webex on their device, maintaining full access to voice, video, messaging, and collaboration tools. This provides flexibility, especially for those who need to stay mobile within the office or during travel.
• Smartphones: With the HV.Select mobile app, employees can use their smartphones to manage calls and messages as if they were in the office. The app allows them to stay connected using their business number, keeping personal contact details private and maintaining a professional communication experience.

Cisco Webex integration enhances communication and collaboration for your mobile workforce, allowing employees to use a single platform for all their communication needs:

• Unified Communication Tools: Cisco Webex combines voice, video, messaging, and file sharing in one platform. Whether your team is holding a quick call, joining a video conference, or collaborating on documents, they can do it all from the same interface. This unified experience increases efficiency and reduces the time spent switching between different tools.
• Cross-Device Functionality: Employees can start a call or meeting on their desktop and seamlessly continue it on their smartphone or tablet without interruption. This is particularly useful for mobile workers who need to remain connected while moving between locations.
• Collaborate in Real-Time: Cisco Webex enables real-time collaboration across devices, allowing employees to share screens, exchange files, and collaborate on projects, no matter where they are. This ensures that remote teams stay productive and engaged with their work.

For businesses that have adopted remote or hybrid work models, HV.Select provides the tools needed to maintain communication continuity:

• Remote Access to Full PBX Features: Employees can access all the features of your business’s phone system—such as call routing, voicemail, and conferencing—directly from their mobile devices or home office setups. This allows remote workers to function as though they were in the office, without any loss of functionality or communication quality.
• Flexible Working Hours: HV.Select enables employees to stay connected even outside traditional office hours. Whether they need to handle after-hours customer service calls or collaborate with global teams in different time zones, HV.Select ensures they have access to the tools they need.

HV.Select helps mobile employees stay productive by providing the tools they need to communicate effectively from anywhere:

• Voicemail-to-Email: Missed calls and voicemails are automatically converted into email attachments and sent to employees’ inboxes, allowing them to retrieve messages quickly and respond promptly, even when they’re away from their phone.
• Call Forwarding: Employees can forward calls to their mobile devices, ensuring they never miss an important client or team call, even when they’re not at their desk.
• Video Conferencing on the Go: With Cisco Webex’s video conferencing capabilities, employees can join important meetings from anywhere, ensuring that location is never a barrier to participation.

HV.Select’s mobile readiness makes it perfect for businesses with BYOD policies, where employees use their personal devices for work:

• Business Number on Personal Devices: Employees can make and receive calls using their business number, even from personal devices, ensuring professionalism and privacy.
• Secure, Encrypted Communication: All communication, whether through voice, video, or messaging, is encrypted end-to-end, providing peace of mind that sensitive business data remains secure, even on personal devices.

Increased Flexibility: Employees can remain fully operational no matter where they are working from, ensuring productivity remains high.

Improved Collaboration: With Cisco Webex integration, teams can collaborate seamlessly across devices, making remote and hybrid work more efficient and effective.

Enhanced Mobility: Whether employees are in the field, working from home, or traveling, they can access all the communication tools they need to stay connected and deliver results.

In healthcare, reliable and secure communication is critical for patient care, staff coordination, and regulatory compliance:

• Data Security and Compliance: Healthcare providers must adhere to stringent regulations like GDPR, which require secure handling of sensitive patient data. HV.Select’s encrypted communication channels ensure compliance with these regulations, protecting patient information at all times.
• •         Efficient Patient Communication: HV.Select’s auto-attendant and call routing features help direct patients to the right departments—whether it’s scheduling, billing, or clinical inquiries—ensuring fast, efficient service.
• Telemedicine Integration: With Cisco Webex and Microsoft Teams integration, healthcare professionals can conduct secure telemedicine consultations, collaborate with colleagues, and share important documents in real-time.

Financial institutions require secure, efficient communication systems to maintain trust and meet regulatory requirements:

• Secure, Encrypted Communication: With the sensitive nature of financial data, HV.Select ensures all communications are encrypted, safeguarding client and financial information.
• Call Recording for Compliance: Many financial organisations are required to record calls for audit and regulatory purposes. HV.Select provides secure call recording, allowing easy access to archived communications for review or compliance checks.
• Multi-Branch Communication: Financial institutions with multiple branches can streamline internal communication across locations, ensuring real-time collaboration and consistent customer service.

For educational institutions, smooth communication between staff, students, and parents is vital for efficient operations:

• Unified Communication: HV.Select connects multiple campuses and integrates with remote learning platforms like Microsoft Teams and Cisco Webex, allowing staff and students to collaborate easily, even across different locations.
• Parent-Teacher Communication: With custom call routing, HV.Select allows schools to easily direct incoming calls to the right departments (e.g., admissions, administration, or counselling), improving engagement and responsiveness.
• Remote Learning: Integration with video conferencing tools enables teachers to conduct virtual classes and meetings, ensuring continuity in education for remote students.

In the fast-paced world of retail, effective communication can make or break customer service and operational efficiency:

• Multi-Location Management: Retailers with multiple stores or warehouses benefit from HV.Select’s ability to connect all locations under one system, streamlining internal communication and coordination.
• Customer Service Enhancement: The auto-attendant and call routing features ensure that customer inquiries are directed to the right department, such as returns, sales inquiries, or store support, improving customer experience and reducing wait times.
• Mobile Workforce Support: HV.Select allows retail managers and field teams to stay connected while on the go, ensuring they have real-time access to the tools and information they need, whether they are in-store, in transit, or working remotely.

Law firms handle sensitive client information and require communication systems that provide confidentiality, efficiency, and compliance:

• Call Recording for Compliance: HV.Select’s call recording feature ensures that all client interactions can be securely recorded and stored, providing documentation for future reference, billing, or compliance purposes.
• Confidential Communication: Encrypted communication channels protect sensitive client information, ensuring all voice and data transmissions comply with privacy laws.
• Seamless Collaboration: The integration with Microsoft Teams and Cisco Webex allows legal teams to collaborate on cases, conduct remote client meetings, and share case files securely across different devices and locations.

In the hospitality industry, smooth and efficient communication is essential to provide excellent guest services and manage operations:

• Guest Service Management: Hotels and restaurants can use HV.Select’s auto-attendant to direct guest inquiries to the appropriate department (e.g., room service, reservations, or customer support), improving response times and service quality.
• Mobile Staff Connectivity: For staff who need to be constantly on the move, such as hotel managers or service teams, HV.Select provides full mobile support, ensuring they can stay connected and manage tasks no matter where they are on the property.
• Multi-Property Communication: For businesses managing multiple hotels or restaurants, HV.Select ensures seamless communication between locations, allowing centralised management of reservations, services, and staff coordination.

In manufacturing, efficient coordination between multiple teams—both on-site and remote—is crucial to maintaining operational efficiency:

• Multi-Site Connectivity: HV.Select ensures seamless communication between production sites, distribution centres, and head offices. This improves coordination across the supply chain and enables better decision-making.
• Mobile Workforce Support: Manufacturing teams working across different production sites or on the move can stay connected via mobile devices, ensuring real-time communication across teams and departments.
• Disaster Recovery: In case of equipment failures or communication outages, HV.Select’s disaster recovery features ensure business continuity, automatically rerouting calls to backup sites or mobile phones to maintain operations.

Government and public sector organisations require reliable, secure communication to serve the public effectively:

• Secure, Encrypted Communication: HV.Select provides high-level encryption and security features to ensure compliance with data protection regulations, safeguarding sensitive communications within government entities.
• Emergency Response Coordination: HV.Select’s call routing and failover capabilities ensure continuous communication, even in emergencies. This is particularly important for government agencies responsible for public safety, disaster response, or emergency management.
• Multi-Agency Collaboration: With Cisco Webex and Microsoft Teams integration, different government departments or agencies can collaborate easily, sharing documents, holding video conferences, and coordinating responses in real-time.

Custom Call Flows: Tailor call management and routing options to your specific industry needs, ensuring the right people or departments receive important calls quickly.

Regulatory Compliance: Whether it’s GDPR in Europe or other industry-specific regulations, HV.Select ensures compliance by offering features like call recording, encrypted communication, and secure data handling.

Integration with Industry-Specific Tools: HV.Select can be integrated with a variety of other software solutions, such as CRM systems for sales-driven industries, telemedicine platforms for healthcare, or student management systems for education, ensuring your communication tools work seamlessly with the rest of your technology stack.

Industry Expertise: With years of experience in providing telecom solutions, we understand the diverse needs of businesses across various sectors. Whether you’re a small startup or a large enterprise, our deep industry knowledge ensures that we can offer tailored solutions that align with your unique requirements.

Customer-Centric Approach: We take the time to understand your business challenges and goals. This means that the solutions we provide are not only effective but also adaptable, ensuring that as your business grows and evolves, your communication system can keep pace.

Proven Reliability: HV.Select is built on a secure and resilient infrastructure, backed by BT Wholesale’s next-generation network. This ensures 99.99% uptime, so you can trust that your business communications will remain operational without interruptions.

Flexible Solutions: We offer flexible, scalable solutions that grow with your business. Whether you need to start small with a few users or scale up to a multi-location enterprise, HV.Select is designed to fit your evolving needs.

Personalised Consultation: We don’t believe in one-size-fits-all solutions. Our team will work closely with you to understand your current communication setup and future needs, ensuring that the solution we provide is the best fit for your business.

Seamless Onboarding: We make the transition to HV.Select smooth and hassle-free. From setup to training, our team handles the technical details, ensuring minimal disruption to your operations during implementation.

Dedicated Support: Our relationship doesn’t end once your system is up and running. We offer ongoing, expert support, so whether you need troubleshooting, assistance with new features, or help scaling your system, we’re here to ensure your communication infrastructure remains effective.

Future-Proof Technology: HV.Select is a modern, cloud-based communication solution that integrates with leading platforms like Microsoft Teams and Cisco Webex. This ensures your business is equipped to handle future technological advancements, keeping you competitive in a digital-first world.

No matter where your business is on its growth journey, we’ll tailor our services to meet your exact needs:

• For Small Businesses: We understand that small businesses need flexible, cost-effective solutions. HV.Select provides all the advanced features of an enterprise-grade system without the complexity or high cost, allowing you to grow without worry.
• For Large Enterprises: Larger businesses require scalable systems that integrate seamlessly across multiple locations. Our solutions provide multi-site management, custom call routing, and advanced collaboration tools, ensuring your teams stay connected and efficient.

At Premier Telecom, we view your success as our success. That’s why we’re always here to offer guidance, support, and ongoing improvements to your communication system. By choosing HV.Select, you’re not only investing in a reliable and flexible solution—you’re investing in a long-term partnership with a team that is fully committed to your business’s communication needs.

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