Trusted Local Business Tech Experts Since 1998
Premier Technology’s journey began in Gloucester in 1998, originally as Cellphones—a successful retail business operating two well-known mobile phone shops. Built on honest advice and outstanding service, we quickly became a trusted name in the community. The same principle still underpins everything we do today.
In 2014, recognising the growing needs of local businesses, we transitioned into a dedicated B2B company—Premier Telecom (Cheltenham) LTD—focusing solely on business communications and technology.
As our services expanded from traditional telecoms into broader IT and connectivity solutions, the business evolved again, now trading as Premier Technology. This name better reflects the full range of solutions we offer today, from telecoms to IT, networks, and security.
Why We Do It
We built Premier Technology because we saw what was missing. As the telecoms and IT industry became dominated by large, formulaic providers, something important was lost: genuine service, real relationships, and flexible support. For smaller businesses—especially those without in-house IT teams—this created a growing gap between what was offered and what was actually needed.
We believe that SMEs deserve more than just a one-size-fits-all product. They deserve a provider who listens, understands their world, and adapts to their needs—not the other way around. That’s why we do what we do.
We bridge the gap with a more personal, responsive, and professional approach—delivering business-grade technology that’s not just reliable, but human. Our ethos is simple: no scripts, no call centres, and no inflexible processes—just tailored support that makes sense and genuinely adds value.
How We Work
We focus on being clear, responsive, and supportive.
At Premier Technology, you deal with a knowledgeable team who understands your business and acts quickly—often resolving issues the same day. We take the time to get to know how you operate, so our support is not just reactive, but proactive and aligned with your goals.
Rather than fixed packages or rigid processes, we offer tailored solutions—whether that’s business telecoms, broadband, IT support, Apple hardware, or a fully managed setup. Everything is designed around what works best for you.
You’ll always speak with someone who knows your account, communicates clearly, and takes ownership. No scripts. No delays. Just practical, professional, human support that helps your business run better.
What We Offer
We provide a complete range of technology, telecoms, and support services—tailored to suit small and mid-sized businesses.
Whether you need a full systems overhaul, ongoing IT support, or just the right advice at the right time, we’re here to help. Our core services include:
- Modern, cloud-based telecoms with flexibility and advanced features.
- Bespoke packages with the latest devices, sharp pricing, and expert guidance.
- Reliable business broadband, 5G, Wi-Fi and network solutions.
- Apple leasing, configuration, and support tailored for SMEs.
- Proactive, friendly IT support that fits around your business.
- Practical, robust protection and expert guidance for peace of mind.
- Laptops, desktops, print, and more—available to lease or buy.
We also offer flexible advice and planning support—so whether you’re scaling up, moving offices, or just want a second opinion, we’re here to help.
Meet the Premier Telecom Management Team
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![Terry Founder]()
Terry Britchford – Founder & Managing Director
Terry launched Cellphones in 1998 and later founded Premier Telecom in 2014. With over 25 years of experience in telecoms and IT, he’s led the company’s evolution into a trusted business technology partner. His hands-on knowledge and local roots keep the business grounded in real-world understanding.
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![Premier Technology team member in office]()
Jason Tomkins – Client Relations Director & Manager
Jason has been part of the team since 2001 and is central to our client-first culture. His ability to build strong, long-lasting relationships ensures every customer feels looked after—no call centres, no scripts, just direct, dependable support.
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![Chris Bush]()
Chris Bush – Technical Solutions Director & Specialist
Joining in 2008, Chris brings deep technical expertise across telecoms, networking, and IT systems. Known for his practical, problem-solving approach, he works closely with clients to design and deliver systems that genuinely fit their needs.
Why Choose Us?
When you work with Premier, you deal directly with experienced professionals—not account managers or faceless teams. Our leadership isn’t locked away in offices—they’re hands-on, involved, and here when you need them.
We don’t hide behind layers. You get honest advice, straight answers, and tailored solutions that work. Everything we do is shaped around what’s right for your business—not what fits a sales target.
Our team’s deep experience means we understand the pressures and priorities of small businesses. We’ve built Premier to be the kind of company we’d want to deal with ourselves: reliable, personal, and focused on long-term success—not quick wins.
