Premier Mobile Solutions: Simplifying Business Communications

We understand that losing a phone or facing a technical issue can be disruptive to your business. At Premier Telecom, we offer quick, real-time support via call, email, or text, ensuring your issue is resolved promptly. No long wait times or complicated procedures—just simple, fast assistance when you need it most.

Our team is available to handle everything from SIM replacements, device resets, or plan adjustments, so you can focus on running your business while we manage the rest.

We pride ourselves on delivering a personalised approach to mobile solutions. You aren’t just a number with us. We get to know your business and your communication needs, offering tailored recommendations that help you stay productive.

With Premier Telecom, you have access to a dedicated account manager who understands your business inside out. This means quicker resolutions and custom solutions for your mobile communication, whether you need a more flexible data plan or specialised hardware for certain team members.

Mobile telecommunications can be complex, but we make it easy. We manage everything, from device procurement and setup to ongoing cost control. With Premier Telecom, you can track costs in real-time and apply spending caps to avoid unexpected expenses.

Simplified billing: We offer custom billing solutions that align with your business structure. Whether you need to manage expenses by department or across different teams, we make it easy to keep track of who is using what and how much.

Our services are designed to scale with your business, and our coterminous contracts ensure that all your agreements end at the same time, making it easier to renew or adjust your plan as needed.

Don't just take our word for it. Please see our Google Business Page reviews. We take great pleasure in delivering the results our clients deserve. Your satisfaction is always at the top our priority list.

Customised Solutions: We know that not all businesses are alike, which is why we offer tailored mobile plans that fit your precise requirements. Whether you’re a small business needing a flexible plan for a few users or a larger enterprise managing multiple teams, our plans are designed to give you what you need without forcing you to pay for unnecessary extras.

Scalable Options: As your business grows, so too can your plan. You can easily scale up (or down) based on your staffing levels, meaning you’re never locked into a plan that doesn’t match your current needs. Plus, we provide cost-effective pricing that adapts to your business.

Bespoke Data and Call Bundles: We offer shared data plans and flexible call bundles that allow you to pool resources across multiple users. This makes managing your mobile communication simpler and more cost-efficient.

Minimise Downtime: Lost or stolen device? Don’t worry—Premier Telecom provides immediate SIM replacement to get you back up and running with minimal disruption. We understand that even a few hours without communication can impact your business, so we prioritise fast replacements.

Secure Reconnection: As part of our service, we also lock the lost or stolen SIM instantly, ensuring that any unauthorised use is prevented. Once the new SIM is activated, your number and services are restored without any hassle.

Local Support: If you’re in urgent need, we can dispatch a replacement SIM on the same day or arrange a quick delivery, ensuring no business-critical communications are lost.

Seamless Connectivity: For businesses that operate across borders or frequently travel within Europe, our plans include EU roaming at no extra cost. This means you can use your mobile phone as you would in the UK, avoiding additional charges while staying connected to your clients and colleagues.

Cost-Effective for Global Business: Our O2 and Vodafone networks ensure that you remain connected, making international travel hassle-free. You won’t have to worry about expensive data roaming fees while staying productive in the EU.

Consistent Service Abroad: Whether you’re checking emails, making important calls, or using business apps while travelling, our roaming service ensures consistent access to your data and communication tools.

Immediate Action: When Alison Faulkner’s team at British Eventing Limited experienced a stolen phone right before a critical business trip, we knew time was of the essence. Within hours, we were able to provide a replacement SIM, lock the stolen device, and ensure that the employee could continue using their phone without any further disruption to their plans.

Proactive Problem Solving: At Premier Telecom, we don’t wait for our clients to come to us—we take the initiative to solve problems as soon as they arise. Our proactive measures ensure that issues like stolen phones or SIM failures are handled before they affect your business operations.

Reliable and Fast: Time-sensitive situations, such as this one, highlight our commitment to providing fast and reliable support. By minimising downtime and taking quick, effective action, we ensure that your business continues to operate smoothly, even in the face of unexpected problems.

Building Trust Through Service: The relationship we’ve built with clients like British Eventing Limited is based on trust, reliability, and a personal touch. Our ability to handle urgent matters with professionalism has not only prevented business disruptions but has also cemented long-term partnerships with businesses who know they can rely on us.

Above and Beyond: As Alison Faulkner highlights, Premier Telecom goes beyond the typical role of a service provider. We see ourselves as partners in your business success, ready to provide personalised assistance whenever you need it.

Support Beyond the Standard: Unlike large networks where you may feel like just another account, Premier Telecom provides individualised support. We’re familiar with your business, its specific needs, and we work hard to ensure you get the right solutions when you need them most.

Unrestricted 5G Speeds: With Premier Telecom, your business can take advantage of unrestricted 5G speeds on the O2 and Vodafone networks. Whether you’re in the office, on the go, or working remotely, 5G ensures faster downloads, seamless video conferencing, and real-time access to cloud-based applications. Unlike standard plans that may throttle speeds, we provide full 5G access, so you experience no limits on performance.

Nationwide 5G Coverage: O2 and Vodafone are leaders in providing extensive 5G coverage across the UK. This means that no matter where your business takes you—whether in urban centres or remote locations—you’ll have access to faster speeds and lower latency, enabling smooth, uninterrupted communication and collaboration.

Future-Proof Your Business: As more businesses embrace IoT (Internet of Things) devices and mobile technology becomes even more integral to operations, 5G is essential for scaling and future-proofing your business. Whether you’re deploying connected devices, using mobile apps, or streaming HD content, 5G ensures that your business stays ahead of the curve.

Shared Data Across Multiple Devices: For businesses with multiple employees, sharing data between users or across devices can be a game-changer. Premier Telecom offers unlimited data bundles, making it easy to pool data between smartphones, tablets, and mobile broadband devices. This is especially useful for businesses with a mobile workforce or employees who need to access data on multiple devices.

Simplified Management: With shared data bundles, managing data across your business becomes simpler. You no longer have to worry about individual data limits for each user—everything is centrally managed through a single data pool, allowing for flexibility and greater control over your company’s mobile data usage.

Cost Efficiency: Unlimited data bundles help businesses avoid overage charges and allow more flexibility in data usage, meaning you pay one predictable cost while ensuring that no employee is left without the data they need. This is particularly beneficial for businesses with employees who travel frequently or require constant internet access.

Cost Control: Premier Telecom allows you to set spend caps and data limits for individual users. This ensures that your team members stay within their allocated limits, helping you avoid unexpected charges on your bill. You can define monetary or data caps, ensuring your business stays on budget without compromising on service.

Real-Time Monitoring: Our spend caps come with real-time monitoring tools that notify you or your users when they are approaching their limits. You can track how much each user is spending or consuming, and we’ll send alerts as soon as the limits are close, giving you the control to adjust or block further spending before overages occur.

Flexibility and Customisation: You can customise your spend caps based on the role and requirements of each user. For example, a sales team member who travels frequently may need more data, while a team member working from a fixed location might require less. This flexibility ensures that everyone has the right resources while keeping costs predictable and under control.

Seamless Connectivity: With Wi-Fi calling, you can stay connected even in areas with poor cellular reception. Whether you’re in a basement office, rural area, or travelling through zones with weak signals, Wi-Fi calling ensures that you can still make and receive calls using a Wi-Fi network. This is especially beneficial for employees who travel frequently or work from locations with limited cellular coverage.

No Additional Costs: Wi-Fi calling doesn’t require any additional apps or costs—it works directly through your existing phone’s dialer and uses your current mobile number. It allows for clear, uninterrupted calls without consuming your mobile data, making it a practical and cost-effective solution for businesses operating in areas with signal limitations.

Integrated with Business Tools: Our Wi-Fi calling service is seamlessly integrated into your phone’s standard calling features, ensuring that no matter where you are, you can stay connected to your team, clients, and partners without any disruptions.

Real-Time Alerts: At Premier Telecom, we provide real-time alerts that notify you when you’re nearing your spend caps, data limits, or when it’s time to consider an upgrade. This proactive approach ensures that your business stays within its telecom budget and that you never face unexpected costs.

Timely Recommendations: Our team will monitor your usage patterns and provide timely recommendations if your business’s mobile needs increase. Whether it’s an additional data package or a phone upgrade, we proactively suggest options so your mobile services grow with your business.

Spend Monitoring Tools: With our account management tools, you’ll be able to track spend and data usage for each user in real time. This allows you to adjust caps, approve upgrades, or allocate resources accordingly before you hit any limits. This proactive approach reduces the risk of service interruptions or excessive charges.

24/7 Access to Billing: Our advanced billing portal gives you 24/7 access to detailed billing information, allowing you to review costs, monitor usage, and make adjustments in real time. Whether you need to access historical billing data or check current charges, it’s all available at your fingertips.

Cost Centre Integration: For businesses with multiple departments or cost centres, our billing portal allows you to break down costs by team, department, or even by project. This level of detail helps businesses keep track of their telecom spend and allocate resources more efficiently.

Custom Reports: Generate custom billing reports based on your specific needs. Whether it’s for auditing, forecasting, or budgeting purposes, you can create detailed reports that offer insights into your company’s mobile communication expenses. This allows for full visibility and transparency when it comes to tracking telecom costs.

Dedicated Support: You’re more than just a customer to us. Our team is on hand to provide personalised assistance whenever needed. From troubleshooting to plan changes, we’re just a call or email away, ensuring that your telecoms are always running smoothly.

Integrated Solutions: When you combine mobile services with our Hosted Telecoms and Cisco Webex platforms, you get a unified system. Calls, meetings, and messages are easily managed across both desktop and mobile, giving you the flexibility to work how and where you want, without technical complexity.

Transparent and Unified Billing: Manage both your mobile and hosted telecoms costs in one place. Our billing system breaks down expenses by department or team, helping you track your entire communication spend—across desk phones, mobile devices, and collaboration tools.

Cost Efficiency: Using both mobile and Hosted Telecoms with Premier Telecom gives you cost visibility and helps you budget accurately. This eliminates surprises, with a single bill for all services.

No Long-Term Commitments: With us, your contracts adapt as your business grows—whether for mobile or Hosted Telecoms. You’re not tied into long-term agreements, so you can scale up or down as needed.

Seamless Integration: Adding users or expanding services is easy. Our flexible contracts ensure that as your business changes, your communication infrastructure grows with you. Cisco Webex, Hosted Telecoms, and mobile all work together effortlessly, whether you’re on-site or remote.

Unified Communication: Access calls, messages, and video meetings seamlessly across mobile, desk phones, and Webex. It’s all integrated, meaning your team can stay connected anywhere, with minimal disruption.

Enhanced Productivity: No need to juggle multiple systems. Everything from calls to video conferencing happens in one platform, boosting productivity across your workforce.

Business Continuity: If your office system faces downtime, your mobile services automatically take over. With 99.99% uptime on both platforms, your business stays operational, whether on-site or remote.