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Yealink and Microsoft Teams Integration: Getting the Most Out of Your Devices

Yealink and Microsoft Teams Integration: Getting the Most Out of Your Devices

Integrating Yealink devices with Microsoft Teams can greatly enhance communication and collaboration within your organisation. Yealink’s range of Teams-compatible devices – including phones, speakerphones, and video conferencing equipment – are designed to seamlessly work with Teams, providing a unified experience that maximises productivity and user satisfaction. This guide will walk you through optimising the integration of Yealink devices with Microsoft Teams, covering setup, features, and troubleshooting tips.

Table of Contents

  1. Introduction to Yealink and Microsoft Teams Integration
  2. Supported Yealink Devices for Microsoft Teams
  3. Setting Up Yealink Devices with Microsoft Teams
  4. Key Features of Yealink Teams Devices
  5. Customising Your Yealink Teams Devices
  6. Troubleshooting Common Issues
  7. Conclusion

Introduction to Yealink and Microsoft Teams Integration

Yealink offers a broad range of devices that are certified for Microsoft Teams, bringing high-quality audio, video, and user-friendly interfaces into one cohesive platform. This integration provides a consistent Teams experience across all supported Yealink devices, enabling businesses to conduct calls, join meetings, and collaborate seamlessly from any location.

Supported Yealink Devices for Microsoft Teams

Yealink provides various devices that are compatible with Microsoft Teams, each catering to different business needs:

  • Teams IP Phones: These include models such as the T55A, T56A, T58A, and MP50, offering a Teams-friendly interface with easy access to contacts, calendar, and calling.
  • Speakerphones: The Yealink CP700 and CP900 are portable Teams-certified speakerphones ideal for on-the-go meetings or smaller meeting rooms.
  • Video Conferencing Equipment: Models such as the VC210 or MVC series are dedicated video conferencing solutions that integrate directly with Teams, suitable for boardrooms or huddle rooms.
  • Teams Displays and Touch Panels: Devices like the Yealink RoomPanel help manage meeting rooms, displaying calendar schedules and allowing quick booking from the device.

Setting Up Yealink Devices with Microsoft Teams

Setting up Yealink devices to work with Microsoft Teams is straightforward, with most devices coming pre-configured for Teams functionality.

  1. Connect to Power and Network: Plug in your Yealink device and connect it to your network via Ethernet or Wi-Fi, depending on the device model.
  2. Sign in to Teams: Once powered on, select the Sign In option on the device's screen. Enter your Microsoft Teams credentials, or use the web sign-in method if preferred.
  3. Sync with Microsoft Teams: After logging in, the device will synchronise with your Teams account, importing contacts, calendar events, and messages.
  4. Update Firmware: To ensure optimal performance, check for any firmware updates under Settings > Device Settings > Firmware Update.

After completing these steps, your Yealink device should be fully connected to Microsoft Teams and ready for use.

Key Features of Yealink Teams Devices

Teams Phone Integration

With Yealink Teams phones, users can make and receive calls, access voicemail, and view their Teams calendar directly from the device. Teams-certified Yealink phones are optimised for clear audio quality and an intuitive interface, ensuring calls are easy to manage and crystal clear.

  • Access Contacts and Call History: Easily browse your Teams contacts, view recent calls, and initiate calls directly from the phone.
  • Voicemail Access: Check voicemail messages and manage settings directly on the device.
  • Calendar Integration: View your daily calendar and join scheduled meetings with a single tap.

Video Conferencing Integration

Yealink’s video conferencing equipment is designed to provide high-definition video and audio quality. With Teams integration, you can join meetings quickly and access all Microsoft Teams collaboration tools, such as screen sharing and chat.

  • One-Touch Join: Simply tap to join scheduled meetings directly from the device’s calendar.
  • Screen Sharing: Share your screen with meeting participants to enhance presentations and discussions.
  • Auto Framing and Speaker Tracking: Some Yealink cameras are equipped with AI technology that frames participants automatically and focuses on the active speaker.

Teams Display and Touch Panels

For managing shared spaces, Yealink’s Teams displays, such as the RoomPanel, provide an efficient way to check room availability, schedule meetings, and even customise display content. These devices sync with Microsoft Teams calendar, ensuring users can see room status and reserve meeting spaces directly from the panel.

Customising Your Yealink Teams Devices

You can tailor your Yealink Teams device settings to suit your personal preferences or organisational needs:

  • Change Ringtones and Alerts: In Device Settings, adjust ringtones and volume for different types of notifications.
  • Customise Interface Layout: Certain models allow you to adjust interface settings to prioritise frequently used functions, like calls or calendar.
  • Configure Meeting Settings: Enable or disable video automatically for incoming calls, set default audio preferences, or adjust screen brightness.
  • Manage Accessibility Options: If you require accessibility settings, such as voice prompts or larger text, these options are available under Settings > Accessibility.

Troubleshooting Common Issues

While Yealink devices are designed for easy integration with Teams, occasional issues may arise. Here are some quick troubleshooting tips:

  1. Device Not Signing into Teams: Check your network connection and ensure that the device has internet access. If issues persist, restart the device and attempt the sign-in process again.
  2. Firmware Compatibility: If the device isn’t working as expected, check for firmware updates. Older firmware versions may cause compatibility issues with Teams.
  3. Audio or Video Quality Issues: Ensure the device is placed in an area with minimal background noise and interference. Additionally, verify that audio and video settings in Device Settings are optimised for Teams.
  4. Network Performance: For video conferencing issues, check your network bandwidth. Video calls require a stable connection, so ensure the device has sufficient Wi-Fi or Ethernet connection strength.
  5. Check Microsoft Teams Service Status: Sometimes issues can arise from Microsoft Teams service outages. If your device is connected properly but still not working, check the Teams service status page for updates.

Conclusion

Integrating Yealink devices with Microsoft Teams streamlines communication and enhances productivity, whether you’re handling daily calls, video meetings, or managing shared spaces. By setting up your Yealink device properly and taking advantage of the Teams-specific features, you’ll create a seamless workflow that supports collaboration. Follow the troubleshooting tips if you encounter any issues, and enjoy the convenience and clarity of a unified communication system with Yealink and Microsoft Teams.